Contact Jeetway support
Customer support handles account access, deposits and withdrawals, bonuses and technical problems. Use only the channels listed here.
Support channels
- Live chatOpen the chat icon on the right-hand side of the Jeetway site
- Email[email protected]: account, payment and bonus questions
- Email[email protected]: business, promotion and affiliate enquiries
- Hours
- 24/7, every day of the year
- Email replies
- Within about an hour. For anything urgent, put URGENT in the subject line.
- Languages
- Bengali, English and Hindi
Getting a faster answer
Include these details in your first message:
- Your Jeetway username (never your password).
- For payments: method, amount, date and time, and the transaction ID (TrxID), plus a screenshot of the wallet confirmation.
- For technical problems: device, browser or app version, and a screenshot of any error.
Fake support accounts and scams
Scammers copy betting brands on Telegram, WhatsApp and Facebook. Real support will never ask for your password, wallet PIN or one-time codes, and will never ask you to send money to a personal number to "unlock" a withdrawal.
Answers you can find yourself
Many questions are covered in the FAQ, the payment problems section and the login troubleshooting guide.